All about the process of interviews
By Harish Athreya
All about the process of interviews:
As Ishita got promoted to the final semester, she became curious to know about the process of interviews. She knew whom to ask for this information. Her maternal uncle, Ramesh is the HR manager in a reputed company. On a visit to his place, Ishita raised her desire to know about interviews.
Ramesh was happy to discuss the mentioned topic with her and came up with below points for her understanding.
“An interview is a discussion or conversation between a future employer and a candidate. It is a selection process that helps an employer understand the skills of the interviewee, scrutinise the personality and character traits and check the domain knowledge. Usually, interviews happen during the last phase of the recruitment process and help companies select a suitable candidate for a job role.
Another purpose of an interview is that it helps in authenticating a candidate’s application. Employers use this opportunity to investigate a candidate’s claim and the genuinity. When preparing for an interview, researching different interview formats can help you prepare better for your upcoming interview.
Importance of Interviews
Interviews make all of us nervous since these are the deciding factor in whether you will get the job or not. Interviews make an important part of the recruitment process. They are meant to assess the candidate on different parameters including the following:
● Is the candidate the right fit for the organization’s work culture?
● Does the candidate have the required skillset?
● Is the resume in alignment with the candidate’s profile?
Types of Interview Methods
There are two types of interview methods
1. Individual interviews: These interviews are one-on-one interactions that happen between the interviewer and the candidate. Such interviews help in a detailed assessment of the candidate. This helps in a more accurate judgment of the candidate.
2. Group interviews: Such types of interviews are conducted when there are multiple candidates for a job opening. The candidates are screened and filtered out which ultimately leads to an individual interview with the prospective employee.
Stages of an Interview
● Shortlisted candidates are contacted: At this stage, a basic go of the candidate’s resume is done. This may be a phone interview. Once the recruitment team gets the required details, the candidate will be shortlisted for further interview rounds.
● Candidate is technically assessed: At this stage, a technical assessment of the candidate’s skill takes place. Interviewers ask skill-based questions. This can be a face-to-face interview or a video interview. There can be different rounds for technically assessing the candidate.
● Negotiation with the selected candidate: Once the candidate clears interview rounds, they are contacted by the HR team. This stage includes a discussion on salary and employment terms and conditions.
Modes of Interviews
● Telephonic Interview: This takes place to assess the candidate in general. This may include asking interview questions based on the resume, roles and responsibilities of the job profile. In most cases, telephonic interviews are the first and last stage of the interview.
● Face-to-Face Interview: Once the candidate’s basic profile is screened and shortlisted, it is processed further. The candidate and interviewer meet in person to discuss the profile. This may include the employer, or a recruitment consultant. Based on the interview round, you will either be assessed in general or on technical grounds.
● Video Interview: These can be considered the substitute for the face-to-face interview since it has a similar purpose. Video interviews happen in case of remote positions or in situations when meeting the candidate is not possible.
Types of Interviews
● Personal Interview: Also known as an individual interview, this face-to-face meeting occurs between the recruiter and the candidate. The aim of such an interview type is to carefully scrutinize the aspirant to ensure that he/she is suitable for the job profile as well as the company culture. Questions like ‘Tell me about yourself” or “what are your professional achievements” are often asked in personal interviews.
● Panel Interview: In this type of interview, there are multiple interviewers who assess the candidate. All types of questions from expertise to future aspirations may be covered in these interviews. These may include different professionals from the team who assess the candidate on different grounds. The decision in such interviews is collective. In such interviews, the candidate is keenly observed based on their skill set and body language.
● Structured Interview: In such interviews, interviewers ask a fixed set of questions to all candidates and record the responses of every candidate. They grade these responses against a suitable scoring system and hire candidates based on this result. These can be open-ended or close-ended questions. If it is an open-ended question, then there can be multiple answers for a single question. If it is a close-ended question, there will only be a single answer. In this type of interview, the interviewer compares candidates based on their responses to these questions. A structured interview is beneficial for both interviewers and candidates because it eliminates biasness from the recruitment process.
● Unstructured Interview: It is a traditional interviewing method. Here, a conversation occurs conversationally and spontaneously. There is no set format and there can be all types of interview questions that you may not predict. The interviewer may already have questions or they might base them on the interview progress. Using an unstructured interview, interviewers gauge a candidate’s skills by comparing their performance to other candidates.
● Stress Interview: Employers gauge a candidate’s ability to respond to stress in different workplace situations using this interview style. These are challenging in nature since the interview assesses the response to stressful situations. It is a great interview style to find sensitive applicants who may lose their calm attitude in stressful situations. In such interviews, employers create anxiety to see the reaction of a candidate. Such types of interviews are common for high-stress job profiles.
● Situational interviews: In a situational interview, employers present a candidate with a problem posing situation. Through such interviews, an employer understands what action a candidate would take in various job-related situations. When answering such questions, employers expect a candidate to give answers related to similar situations a candidate handled in the past.
● Behavioural interviews: This is a technique which employers use to gauge and evaluate a candidate’s past behaviour in different situations. It helps in understanding how a candidate would perform in similar situations at work. Usually, the employer asks open-ended questions about specific situations and then tallies a candidate’s response against an anchored rating scale.
● Technical interviews: A technical interview is an interview type that helps an employer understand technical and job-related aptitude. When applying for healthcare, information technology, engineering and science, a candidate is more likely to face technical interviews. Through such interviews, an employer gauges your technical expertise.
● Off-site Interview: These are informal interviews where the candidate and interviewer meet at a place other than the office. The interviewer may invite the candidate over lunch/coffee. The aim of such interviews is to assess your personality outside the workplace.
● Working Interview: Unlike a traditional interview, here the job seeker is assigned a task. Based on the performance of this task, the employer assesses the aspirant. Through a working interview, the job seeker can showcase the actual skill set rather than the theoretical expertise.
● Exit Interview: Unlike other types of interviews, exit interview allows companies to gain a perspective on why employees leave their job. Employers interview employees to share their feedback on their work experience at the company.”
When Ishita heard all these details about the interview, she was very happy and felt equipped with the knowledge to prepare for the interviews.
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